At Wesleyan Bank we take your privacy very seriously. We use information you provide to deliver the best, most valuable experience we can, while ensuring your data is protected.
If you apply for our products whether online or otherwise, we will also use your personal data in accordance with our fair processing notice. Click here for more information.
How we collect information
Personal information is collected by Wesleyan Bank from you when you complete an enquiry, application or registration form, or e-mail us your details.
When you browse our website, our web-server may also automatically log your IP address (this is your computer’s individual identification number that is assigned to your computer when connected to the Internet). Unless we suspect fraud, we do not use your IP address to identify you personally. We also collect other information automatically about your visit to our site. Information obtained in this way, such as demographic data and browsing patterns, is only used in aggregate form – i.e. your individual identity is not revealed.
How we use and share information
We process personal information collected via this website for the purposes of:
- conducting market research;
- running competitions;
- telling you about our products and services which we believe may be of interest to you (we may do this by post, email or by telephone); and
- testing our systems.
We also use information in aggregate form (where no individual user is identified):
- to build up marketing profiles
- to aid strategic development
- to find out how visitors are using the site
- to ensure we deliver the best possible user experience
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer (see below). This may prevent you from taking full advantage of the website.
Cookies we use – Anonymous analytics cookies
Every time a user visits our website, web analytics software provided by a third party generates an anonymous analytics cookie. These cookies can tell us whether or not you have visited the site before. Your browser will tell us if you have these cookies, and if you don’t, we generate new ones. This allows us to track how many individual unique users we have, and how often they visit the site. These cookies cannot be used to identify individuals; they are used for statistical purposes only from a functional perspective.
A bespoke session cookie
This is created by our code and is commonly used on sites that have a search or any type of form. It basically stores information that a user has input temporarily to help speed up functionality. No information is stored permanently only during the session they are in, so if they close the browsers the session ends and the cookie is deleted.
How to turn off cookies
Please use the following links below to disable cookies on your particular browser:
You have the right to receive a copy of certain information we hold about you if you apply to us in writing and pay a fee.
You can stop us contacting you for direct marketing purposes at any time by asking us in writing to stop.
If you would like to opt out of cookies, please contact us by email. You can also find more information about cookies (including how to set your browser to reject cookies) on the website set up by the Interactive Advertising Bureau (Europe) at www.allaboutcookies.org.